StewandSpoon

Refund Policy

Last updated: March 28, 2023

Thank you for dining with StewandSpoon. If you are not entirely satisfied with your purchase, we're here to help. Our Refund Policy outlines the conditions under which a refund may be requested, and the process for initiating a refund:

Returns

You have [[number_of_days]] calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging, and you need to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us or about the return process, contact us at:

Non-Refundable Items

Please note that certain items are non-refundable. These include gift cards and food items that have already been prepared and/or consumed. However, if you are delivered the wrong item or find that the quality was unsatisfactory, please contact us so that we can address your concerns.

Cancellations

If you need to cancel your order, you may do so without penalty if the order has not yet been prepared. In the event that your order has already been prepared but not dispatched for delivery, a cancellation fee equivalent to the cost of the ingredients may apply.

We value your patronage and strive to offer the highest quality and service. Thank you for choosing StewandSpoon. Please visit our website at stewandspoon.sbs for further information and updates.